Privacy & Cookie Policy

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Last updated: April 2025

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Light Events Co Ltd ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy & Cookie Policy explains how we collect, use, and safeguard your information when you use our website or engage with our services.

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1. Who We Are​

Light Events Co Ltd
Coggeshall, CO6 1SH, United Kingdom
Email: hello@lighteventsco.com

We operate in both the United Kingdom and the United States, and provide services to clients globally.

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2. What Information We Collect

We collect the following types of personal information:

• Contact Information: When you complete a form on our website, we may collect your name, email address, phone number, and event details.

• Website Usage Data: Through analytics tools (such as Google Analytics), we collect information about how you use our site — such as pages viewed, time on site, and browser type.

• Marketing Data: If you opt in, we may use your information for email marketing.

• CRM Data: If you make a booking or enquiry, your information may be stored in our customer relationship management system to manage your event details and communications.

We do not collect sensitive data such as health or accessibility requirements.

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3. How We Use Your Information

We use your information to:

• Respond to enquiries or service requests

• Communicate about your wedding or event

• Send marketing emails (only if you've opted in)

• Improve our website experience using analytics

• Manage bookings and communications through our CRM system

• Comply with legal or tax obligations

We will never sell your personal data.

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4. Data Storage & Retention

If you become a customer, we will retain your data for up to 12 months after your event, in accordance with tax and contractual requirements. Otherwise, we will delete or anonymise your data as soon as it is no longer needed.

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5. Your Rights

Under UK GDPR and other data protection laws, you have the right to:

• Access the personal data we hold about you

• Request correction of incorrect or incomplete data

• Request deletion of your data

• Withdraw your consent for marketing at any time

To exercise any of these rights, please email us at hello@lighteventsco.com.

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6. Sharing Your Information

We only share your personal data with:

• Trusted third-party vendors helping to deliver your event (only with your permission)

• Service providers such as our CRM or email marketing platform

• Authorities or legal bodies when required by law

All third-party providers we use are compliant with data protection laws and safeguard your data appropriately.

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7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools to enhance your experience. These may include:

• Essential Cookies: Needed for the site to function properly

• Performance Cookies: Help us understand how visitors use our website

• Marketing Cookies: May be used for advertising or retargeting (if used

By using our website, you consent to our use of cookies. You can control cookies through your browser settings.

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8. International Data Transfers

As we operate in the US and UK, your data may be transferred outside of your country of residence. We ensure all transfers are protected by appropriate safeguards to keep your data secure.

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9. Updates to This Policy

We may update this Privacy & Cookie Policy from time to time. The latest version will always be available on our website with the most recent "last updated" date.

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10. Contact Us

If you have any questions or wish to exercise your data rights, please contact us at:
📧 hello@lighteventsco.com
📍 Light Events Co Ltd, Coggeshall, CO6 1SH, UK